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Practice Coordinator - Hilton Head Island

General
Summary:
A non-exempt medical office position responsible for coordinating
and managing all processes of the front office



Essential
Job Responsibilities:


  1. Adheres to and
    supports the mission, purpose, philosophy, objectives, policies, and procedures
    of Tenet Physician Resources.
  2. Adheres to the Tenet
    HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
  3. Demonstrates support
    for the Tenet Corporate Compliance Program by being knowledgeable of compliance
    responsibilities as expressed in the Code of Conduct; adhering to federal and
    state laws, rules, regulations, and corporate policies and procedures policies
    that affect his/her specific job functions/responsibilities; and reporting
    compliance issues/concerns in a timely and appropriate manner.
  4. Greeting
    patients entering the physician practice.
  5. Answering
    office phones, making appointments.
  6. Checks in
    patients and collects accurate patient demographics, enters data into
    electronic system and verifies insurance.
  7. Assists
    in checking out patients and assists them with referral processing and
    scheduling process
  8. Collects
    co-pays and posts charges.
  9. Managing
    physician surgical schedule as well as other business related appointments and
    other basic office related tasks.
  10. Coordinates
    the daily operations of the physician office, including the medical records
    process, patient andphysician scheduling, controlling the
    frontdesk, accounts payable, confirming appointments, office supplies and
    insurance verification.
  11. Charge
    entry and patient balance processing.
  12. Monitor
    and audit cash/payment funds.
  13. Daily
    reconciliation of charges and payments.
  14. Additional
    responsibilities as needed.



Qualifications:

Education:
High school diploma/GED required with completion medical office
assistant program preferred.



Certification: Prefer healthcare
management/administration certification.



Experience:
Must
have a minimum of 5 years of experience working in a medical office setting.



Other
Requirements:
None



Performance
Requirements:



Knowledge:

  1. Knowledge of
    insurance verification process
  2. Understanding of
    documentation required for physician appointments.
  3. Knowledge of Electronic
    Health Systems
  4. Knowledge of
    ICD-9 and ICD ' 10 and CPT codes
  5. Knowledge of the
    policies and procedures of a clinic sufficient to provide effective
    patient care.
  6. Knowledge of
    Medicare and Medicaid policies and regulations and incentive programs.


Skills:

  1. Skill in multi-tasking.
  2. Skill in
    customer service.
  3. Skill in
    computer hardware and software use.
  4. Skill in verbal
    and written communication.
  5. Skill in
    exercising a high degree of initiative, judgment, discretion, and
    decision-making to achieve organizational objectives.
  6. Skill in
    analyzing situations accurately and taking effective action.
  7. Skill in
    establishing and maintaining effective working relationships with
    employees, policy-making bodies, third-party payers, patients, and the
    public.
  8. Skill in
    organizing work, making assignments, and achieving goals and objectives.
  9. Skill in
    exercising judgment and discretion in developing, applying, interpreting,
    and coordinating departmental policies and procedures.


Abilities:

  1. Ability to
    multi-task, manage details and organize efficiently and effectively.
  2. Ability to read,
    interpret, and apply policies and procedures.
  3. Ability to set
    priorities among multiple requests.
  4. Ability to
    interact with patients, medical and administrative staff, and the public
    effectively.
  5. Ability to use
    EMR, other relevant computer hardware and software, telephone, copier, fax
    machine and other standard medical office equipment.



Job:
Clerical/Administrative

Primary Location:
Hardeeville, South Carolina

Facility:
HILTON HEAD PHYS NETWORK

Job Type:
Full-time

Shift Type:
Days

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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