Residential / Commercial Garage Door Service Technician


  • Identifies, analyzes, diagnose, and repairs residential/commercial garage door(s)
  • Performs preventative maintenance and proactive repairs when needed
  • Represents company by serving as a direct company contact
  • Provides repair vs. replacement options
  • Responds to calls in a timely manner
  • Provides sales leads to Sales Lead Coordinator
  • Achieves annual and monthly sales goals
  • Determines parts to order for repairs in a timely manner
  • Complete paperwork for each job, including daily time, job status and duration
  • Records parts, materials, labor and other cost data per job and return unused resources to warehouse
  • Responsible to comply with OSHA guidelines and company safety policies and procedures
  • Maintains truck maintenance and completes truck inspection daily
  • Required to drive a company vehicle and must follow all driving and safety rules and DOT requirements at all times
  • Other duties as assigned


  • High School Diploma or GED
  • 3-5 years of Garage Door Installation or Repair experience
  • Excellent customer service skills
  • Mechanically Inclined
  • Motivated to achieve sales goals
  • Professional appearance
  • Excellent verbal and communication skills
  • Able to problem solve
  • Good Organizational skills
  • Flexibility to work overtime / weekends as required
  • Ability to climb and descend ladders while carrying up to 30 lbs.
  • Completes all mandatory paperwork in a timely manner
  • Reports to job assignment and work in a timely manner
  • Positive Attitude
  • Great work ethic
  • Must maintain a Valid Driver s License

Position requires a Drug Test and Motor Vehicle Report to be completed, contingent upon employment.

Physical Demands

  • Able to work at heights up to 20 feet
  • Frequently installs, moves garage doors weighting up to 100 lbs.
  • Able to consistently lift, push, kneel, crouch, reach while handling the tools necessary to install garage doors
  • Frequently required to sit, stand, walk, and use depth perception

Work Environment

  • Works in a residential/commercial environment, these homes/building may be in new construction phases or can be occupied at the time of service
  • Able to adapt to weather conditions

EEO Statement

IBP is an equal opportunity employer

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