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Field Service Technician

Field Service Technician


The Field Service Technician assumes a high level of responsibility early. Successful Field Service Technicians are fast learners, self-motivated and independent workers. They have the ability to work under pressure and the willingness to work in varying conditions. Field Service Technicians receive intensive training in troubleshooting, technical procedures, and safety.


Essential Responsibilities and Duties



  • Contributes to a positive work environment and promotes the vision, mission and values of BMC.




  • Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.



  • Responsibilities include maintenance, troubleshooting, and repair of all types mechanical and hydraulic- and diesel-powered equipment. Skill-level requirements vary from basic troubleshooting and preventive maintenance to component replacement.


  • Maintains, diagnoses and repairs a variety of equipment including; diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems etc.


  • Responsible for ensuring the duties of their position are performed in a safe, efficient and effective manner.


  • Performs inspections required by company.


  • Performs basic troubleshooting on electrical, mechanical, hydraulic and pneumatic systems.


  • Installs and/or replaces new or reconditioned repair parts.


  • Tests equipment for proper operation.


  • Ensures total customer service.


  • Requires both shop and field work.


  • Shift work, weekends and/or 24 hour call may be required.


  • Commercial Driver?s License required.


  • Operates lifting devices.


  • Requires basic understanding of electrical, hydraulic, and pneumatic circuits/drawings/prints.


  • Must complete proper paperwork as assigned.


  • Performs other related duties as assigned.


  • Requires basic working knowledge of equipment operation and associated operating systems


  • Ability to use diagnostic equipment (i.e., Cat ET, CAT-SIS)


  • Familiarization of electronic cables, connections and sensors.


  • Preparing parts requisitions, time cards, part returns, accurate and complete service reports and other necessary reports and forms.


  • Maintaining the service truck and equipment carried on the service truck.



Qualifications



  • High school diploma required.


  • 3+ years of experience working on heavy equipment required.


  • Must possess a valid S.C. CDL driver's license no more than one moving violation in the past three years.


  • Must have a complete set of tools capable of working on heavy equipment.


  • Knowledge of troubleshooting techniques and proper repair procedures is required.


  • Must be able to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals.


  • Organizational and time management skills required. Must have the ability to set and keep priorities and professionally handle the stress associated with dealing with a fast paced industry and deadlines.


  • Must be a Team player that is enthusiastic and hard working with the ability to complete work with minimal supervision.


  • High degree of interpersonal skills with excellent written and oral communication skills is required.


  • Must possess the personal discipline to establish the proper image as a representative of Blanchard with the ability to meet and work with the customer in a professional manner.




 

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